HC Deb 20 July 2001 vol 372 cc702-3W
Lynne Jones

To ask the Secretary of State for Work and Pensions if an assessment of jobpoint touch-screen computer terminals has been carried out in terms of their accessibility to visually impaired people; and if disability access was a consideration when the decision was made to purchase the system. [6192]

Maria Eagle

I can confirm that the jobpoint touch-screen terminals were designed and procured taking into account the requirements of people with disabilities, including those who are visually impaired. Human factors specialists, jobcentre staff and clients with disabilities were actively involved in the specification of requirements for the new system, in the evaluation of proposed designs and in the development and testing of the chosen solution.

The text on screen is displayed in a font colour, style and size with good contrast which conforms to RNIB guidelines on designing screens for visually impaired users. The flat screen technology used is easier to view and use than conventional glass screens, and provides a stable non-flickering, non-reflective image. This is the recommended solution for people with photo-sensitive epilepsy, as confirmed by the British Epilepsy Association. Accessibility by disabled people was also an important factor when developing the jobpoints. The selected design enabled comfortable access by wheelchair users as well as people standing or sitting down.

As the installation of jobpoints progresses we are continuing to review usage and public reaction to them, including their accessibility to people with disabilities. Future enhancements will take into account the developing needs of such users, including visually impaired people.