HC Deb 07 February 2001 vol 362 cc547-9W
Mr. Gordon Prentice

To ask the Minister for the Cabinet Office if she will list(a) the Government Departments and (b) the publicly-funded bodies which have used the People's Panel to test policing initiatives;

Department Description of research
Cabinet Office Collection of baseline data on attitudes towards public services.
Cabinet Office Research into attitudes to a wide range of services, with a particular focus on transport, local democracy and complaints handling.
Cabinet Office To complement the Ministerial Roadshow element of the Listening to Women exercise which identified issues of importance to women.
Cabinet Office Experiences of citizens using public services to evaluate how well Departments and agencies work together to deliver a joined-up service, and identify suggestions for improvement. The work was commissioned as part of the research for the Modernising Government White Paper.
Cabinet Office Standards of service the public receive when they contact local and central government agencies.
Cabinet Office Research to help the Cabinet Office prepare a new directory that brings together information for the main government helplines.
Cabinet Office People's Panel: Analysis of the views of older people from the first three waves of Panel research.
Cabinet Office Assessment of demand for extended delivery of public services 24 hours a day, seven days a week.
Cabinet Office Central IT Unit Portal Demonstrator
Cabinet Office Attitudes to public services in deprived and non-deprived areas.
Cabinet Office Research into what people from ethnic minority communities think of the services they receive and how their opinions differ across and between different ethnic minority groups.

and if she will list the initiatives concerned. [148670]

Mr. Stringer

To date the People's Panel has not been used to test any policing initiatives.

The panel is directed towards service delivery and the following is a list of the issues pursued by it:

Department Description of research
Cabinet Office Satisfaction with public services; what people expect from them; and perceptions about how public services deal with complaints.
Cabinet Office Qualitative research to explore public perception of electronic service delivery.
DETR Research using Panel members living in England to inform the Urban White Paper and Housing Green Paper.
DETR—commission for Integrated Transport Research into the public's expectations for transport in the future. In particular to investigate consumer concerns about, and expectations of, transport in the longer term, and their priorities for investment.
DfEE To investigate parents' attitudes to value added information in school performance tables.
DfEE Research to examine attitudes to the daily literacy hour in primary schools, during which pupils spend an hour every day reading and writing.
HSE Attitudes to gas safety and regulation.
MAFF Qualitative research to evaluate a draft leaflet about GM food leaflet.
MAFF—Food Standards Agency Research to assess how important it is to consumers to know the country of origin of food and what impact it has on the buying process; and what inferences the public is making about food products based on their country of origin.
Office of the Commissioner for Public Appointments (OCPA) Qualitative research to investigate perceptions of the ministerial public appointments process.
OST Research part of a public consultation to explore public attitudes to biosciences regulatory system.
Post Office Counters Aspects of locations for one-stop shops and electronic service delivery.

Summaries of the research results have been placed in the House Library and published on the internet.