§ Mrs. Betty Williams
To ask the Secretary of State for Transport, Local Government and the Regions when his Department last met the office of the Rail Regulator to discuss the quality of the service provided by Virgin trains between Euston and North Wales; and if he will make a statement. 220W
§ Mr. Jamieson
The Strategic Rail Authority monitors train operators for both performance and quality of service. The Authority has regular contact with the operators, including official quarterly meetings with senior management to discuss areas of concern. My Department are in regular contact with the authority over these matters.