§ Mr. Allen
To ask the Secretary of State for the Home Department pursuant to his oral answer of 19 November 2001,Official Report, column 7, on victims of crime, if he will publish figures on the time it takes the police forces of the United Kingdom to answer telephone queries from the public; and if he will make a statement. 
§ Beverley Hughes
The most recent information on call handling in forces in England and Wales was published on 16 October, Command Paper 230, in the "Report of Her Majesty's Chief Inspector of Constabulary 2000–01", a copy of which is placed in the Library. This covers 999 83W calls only. Information on response times for non-emergency calls to the police is not collected centrally. Information on Scottish forces is the responsibility of the Scottish Executive and, for the Police Service of Northern Ireland, of the Northern Ireland Assembly.