Mr. RobertsonTo ask the Secretary of State for Social Security if he will review the maximum compensation limit which the Child Support Agency is allowed to pay to clients; and if he will make a statement. [140286]
§ Angela EagleIn accordance with this Department's policy on compensation and in line with other Departments', the Child Support Agency makes payments to cover financial loss in cases where maladministration has occurred. Each case is considered on its individual merits. In addition to payments for financial loss, consolatory payments may be considered in exceptional circumstances where an official error has adversely affected the life of the client.
The Child Support Agency has delegated powers to authorise compensation payments up to certain limits. But higher awards, which are not subject to any maximum, can be paid by the Agency with the authority of the Department.