§ 16. Mr. Bill O'Brien
To ask the Secretary of State for Trade and Industry what recent steps he has taken to ensure consumers of services provided by privatised utilities receive value for money; and if he will make a statement. 
§ Mrs. Liddell
The Government have brought in the Utilities Act 2000 which places the consumer at the heart of gas and electricity regulation. In addition, the Government work closely with Oftel to ensure that the regulatory system for telecoms operates to promote competition to benefit the consumer. Later this year we will be publishing a Communications White Paper which will set out the Government's proposals for the reform of the framework of communications regulation.