Immigration and Nationality Directorate

HC Deb 22 May 2000 vol 350 c368W

37. Mr. Gardiner

To ask the Secretary of State for the Home Department what targets he has set for the Immigration and Nationality Directorate to respond to hon. Members' correspondence. [121568]

Mrs. Roche

The Home Office Public Service Agreement commits the Immigration and Nationality Directorate to reply to 95 per cent. of correspondence from hon. Members within 15 working days.