HC Deb 17 May 2000 vol 350 c135W
Shona McIsaac

To ask the Secretary of State for Trade and Industry if he will investigate the sales methods used by suppliers of domestic gas and electricity for new residents who are taking over previous contracts. [122353]

Mrs. Liddell

The Office of Gas and Electricity Markets (Ofgem) is responsible for regulating the activities of gas and electricity suppliers. It imposes a licence condition in respect of sales and marketing practices, which has recently been extended to 31 March 2002. Ofgem closely monitors the sales and marketing activities of suppliers, and is working with the industry to ensure that abuses are avoided. Where necessary it will take formal action against individual suppliers under the licence condition.