§ Lord Dubsasked Her Majesty's Government:
What targets they have set the Veterinary Laboratories Agency for 2000–01. [HL2279]
§ 5. Baroness HaymanMy right honourable friend the Minister has set the Veterinary Laboratories Agency the following performance targets for 2000–01.
Efficiency
1. To deliver the efficiency savings in the Efficiency Plan.
Service Delivery
2. To achieve 85 per cent of ROAME R&D milestones.
3. To deliver 90 per cent of export tests to published turnaround times.
Service Quality
4. (a) To achieve UKAS accreditation for appropriate export testing in Laboratory Testing Department.
(b) To maintain the current accreditation programme.
211WA(c) To improve the VLA teamscore under the EFQM Excellence Model.
Financial Performance
To recover the full economic cost (before exceptional items and calculated in accordance with resource accounting principles) of its services.
6. To operate within 95 per cent and 100 per cent of allocations by the MAFF Management Board for running costs, capital and receipts.