§ Mr. Jim Cunningham
To ask the Secretary of State for the Environment, Transport and the Regions what performance targets have been set for the Ordnance Survey Department and Executive Agency in 2000–01. 
§ Ms Beverley Hughes
The following performance targets have been set for Ordnance Survey in 2000–01:
- 1. To achieve a revenue target of £82.3 million (excluding the National Interest Mapping Service Agreement).
- 2. To achieve a return on sales of not less than 5 per cent. (excluding the National Interest Mapping Service Agreement).
- 3. To ensure that, by 31 March 2001, at least 99.5 per cent. of existing major detail is surveyed and available to customers.
- 4. To despatch 92 per cent. of small scale product ordered within three working days.
- 5. OS will achieve efficiency savings across activities associated with collecting and maintaining the data held within the National Topographic Database, producing and distributing products/services to customers and all other associated support activities. The long-term target is to achieve an efficiency gain of 6 per cent. over the period April 2000 to March 2004. The target for 2000–01 is 1.5 per cent.
- 6. OS recognises the importance of developing its website at www.ordnancesurvey.gov.uk to become the focus for electronic interaction with its customers and public. We intend that by improving the electronic services available for public and specialist users we will increase the number of visits to the Ordnance Survey website, compared with the last half of 1999–2000 by at least 100 per cent. by 31 March 2001.
These targets, some of which are being increased, are closely associated with the key Corporate Aims of Ordnance Survey and demonstrate the Agency's continuing commitment to customers and to improved value for money for all its stakeholders.