§ Mr. JenkinTo ask the Secretary of State for the Environment, Transport and the Regions what claims there have been for compensation from motor dealers as a result of difficulties in issuing registration documents for new motor vehicles at DVLA. [113525]
§ Mr. HillThere have been no claims for compensation from motor dealers related to the issuing of registration documents for the DVLA.
§ Mr. JenkinTo ask the Secretary of State for the Environment, Transport and the Regions what difficulties were experienced with DVLA systems in relation to the registration of V registration vehicles; what the(a) cause and (b) effects were of such problems; what measures were taken to rectify them; and at what cost. [113524]
§ Mr. Hill'V' registration marks were introduced on 1 September 1999 and were superseded by 'W' marks on 1 March 2000.
Over 50 per cent. of vehicles are now registered through the Automated First Registration and the Licensing facility (AFRL) which allows motor dealers to register and first license vehicles electronically. All other vehicles are registered through the established network of Vehicle Registration Offices (VROs).
In recent years the DVLA has consistently met or bettered its published target of issuing registration documents to customers within 12 working days. No significant difficulties have been experienced.