§ Mr. Menzies Campbell
To ask the Secretary of State for Defence if he will list(a) those targets of the Naval Bases and Supply Agency for 1998–99 which (i) were and (ii) were not achieved, giving the factors affecting the outcome in each case and (b) action taken by the agency to improve target achievement performance in 1999–2000; and if he will make a statement. 
§ Dr. Moonie
[holding answer 6 March 2000]This is a matter for the Chief Executive of the Defence Naval Bases and Supply Agency. I have asked the Chief Executive to write to the "right" hon. and learned Member.
Letter from M. A. Westgate to Mr. Menzies Campbell, dated 7 March 2000:Thank you for your Parliamentary Question Reference 1157K addressed to the Secretary of State for Defence, seeking information on the Naval Bases and Supply Agency's (NBSA) Key Targets (KTs). As this falls within my responsibility as Deputy Chief Executive of the NBSA I have been asked to reply.The NBSA had eight KTs for 1998/99, five of which were achieved or were on track, and three which were not. Details are below, including the factors affecting performance, and the actions taken to achieve improvement in the future:Achieved Targets
KT1:Complete 95% of the Fleet Time Maintenance Loading Programme (FTMLP) to time, budget and standard—achieved 98%
KT2:Complete 95% of the Maintenance Requirement agreed at Assisted Maintenance Period (AMP) start date to time, budget and standard—achieved 96%
KT3:Utilise the Fleet Time Maintenance Loading Programme to establish the baseline for the NBSA Shipwork element of the overall cost per Materially Available Vessel Day (a Ships Support Agency target), and then set targets for reduction—achieved/on track
KT4:Supply 95% of available material to rectify high priority (Al-B1) Operational Defects within Required Delivery Dates—achieved 97.5%
KT5:Establish the Agency Account via the CAPITAL Project, including the provision of an Executive Information System to meet business requirements, by March 2000—on trackTargets not achieved
KT6:To move towards Year 2000 IS compliance by completing 100% of Y2K compliance plans by 30 June 1998—not achievedThe ambitious start date of 30 June 1998 was not met. By end September 1999, NBSA had achieved 100% of systems prepared and ready. The Agency survived Y2K without problems.
KT7:Achieve year on year Efficiency improvement of 2.2%—not achieved638WThis target equated to an expected cash saving of £11M at 1998/99 prices. The actual saving achieved was £10M (2%). The main factors for the shortfall were delays in staff savings due to building and IT projects not completing on time, and delays in signing NBSA supplier sub-contracts with industry, which will provide income in future.
KT8:Achieve full accreditation of Investor in People by December 1999—not achievedAt the end of 1998/99 the Agency was on target to achieve IiP by December 1999. This KT was carried forward to 1999/00. At December 1999 76% of NBSA personnel were working in IiP accredited units, but five units had still not achieved IiP accreditation. The new Departmental target for deferred units is 31 March 2000.The NBSA produced an Annual Report and Statement of Accounts for 1998/99 and copies were lodged with the House of Commons Library.I trust this fully explains the situation to you.