HL Deb 11 July 2000 vol 615 cc15-9WA
The Duke of Montrose

asked Her Majesty's Government:

What is the target response time to emergency calls for Metropolitan Police Forces. [HL3072]

Lord Bassam of Brighton

I refer the noble Duke to the Answer I gave him on 7 July (Offical Report, WA 166). The table, which should have accompanied my answer of 7 July, gives information for 1998–99 on police target response times for England and Wales.

Performance in responding to emergencies
Target Performance Number of incidents
1998–99 Local target time for responding to incidents requiring immediate response 1997–98 Local target time for responding to incidents requiring immediate response compared with 1998–99 1994–95 Local target time for responding to incidents requiring immediate response compared with 1998–99 Performance 1989–99 Difference in percentage points between 1997–98 and 1998–99 Difference in percentage points between 1994–95 and 1998–99 1998–99 The number of incidents The number of incidents percentage change from 1997–98 to 1998–99 The number of incidents percentage change from 1994–95 to 1998–99
Hertfordshire An officer to reach you within 15 minutes in response to emergencies. Priority to be given to vulnerable members of our community same target Changed target 87% up 1 changed target 24.783 9% 153%
Humberside To attend 87% of immediate response calls within 15 minutes in urban areas and 20 minutes in rural areas same target Changed target 90% up 3 changed target 3,024 - 54% -9.5%
Kent Urban areas in 10 minutes and rural areas in 20 minutes. Strategic Road Network 20 minutes same target same target 97% 0 up 2 49.505 7% 14%
Lancashire To attend the scene of all immediate response incidents within 15 minutes same target same target 97% down 1 up 1 80,663 - 9% - 3%
Leicestershire 15 minutes same target same target 82% up 2 up 12 35,814 1% - 64%
Lincolnshire 10 minutes in urban areas and 20 minutes in rural areas same target same target 88% up 1 up 3 39,193 - 3% 5%
Norfolk 10 minutes in urban areas and 15 minutes in rural areas same target same target 76% up 8 down 1 33,665 -27% - 23%
Northamptonshire 10 minutes in urban areas and 17 minutes in rural areas same target changed target 89% down 2 changed target 20,497 -4% -44%
North Yorkshire 15 minutes in urban areas and 20 minutes in rural areas same target same target 98% up 2* up 1 4,626 4% 26%
Nottinghamshire 10 minutes in urban areas and 15 minutes in rural areas same target same target 84% up 11 up 2 42,368 -34% - 54%
Staffordshire 10 minutes in urban areas and 20 minutes in rural areas same target same target 90% down 1 up 1 37,958 52% 84%
Suffolk 10 minutes in urban areas 18 minutes in rural areas same target same target 91% up 1 up 7 38,011 - 1% 46%
Surrey 10 minutes in urban areas, 20 minutes in rural areas, on motorways 20 minutes same target changed target 82% down 1 changed target 37,135 -2% 226%
Sussex 90% within 10 minutes for the larger towns, and 20 minutes elsewhere same target same target 89% down 1 up 1 55,645 -4% - 5%
Thames Valley To respond to immediate incidents within 15 minutes, 85% of the time same target changed target 87% down 1 changed target 86,467 -4% 65%
Warwickshire 10 minutes in urban areas and 20 minutes in rural areas same target same target 79% 0 down 2 15,972 3% 0%
West Mercia 85% within 10 minutes in urban areas and 85% within 20 minutes in rural areas same target same target 92% up 2 up 7 51,555 - 12% - 34%
Wiltshire 10 minutes in urban areas and 20 minutes in rural areas same target same target 91% up 3 up 3 22,731 - 20% -40%

Performance in responding to emergencies
Target Performance Number of incidents
1998–99 Local target time for responding to incidents requiring immediate response 1997–98 Local target time for responding to incidents requiring immediate response compared with 1998–99 1994–95 Local target time for responding to incidents requiring immediate response compared with 1998–99 Performance 1989–99 Difference in percentage points between 1997–98 and 1998–99 Difference in percentage points between 1994–95 and 1998–99 1998–99 The number of incidents The number of incidents percentage change from 1997–98 to 1998–99 The number of incidents percentage change from 1994–95 to 1998–99
Welsh Police Authorities
Dyfed-Powys In 85% of cases, response within 15 minutes same target same target 87% changed target changed target 17,617 7% 25%
Gwent 20 minutes same target same target 95% up 1 up 3 37,996 - 3% 0%
North Wales 20 minutes same target same target 84% down 1 down 15 50,119 -15% 55%
South Wales Our aim is to attend immediate response incidents within 15 minutes of receiving the call same target same target 89% down 1 0 83,795 7% 1%
English Metropolitan Police Forces
Greater Manchester 85% within 10 minutes same target same target 85% up 1 up 3 133,141 - 10% - 24%
Merseyside 10 minutes same target same target 91% up 2 up 22 45,416 4% - 22%
Northumbria 10 minutes in urban areas and 20 minutes in rural areas same target same target 93% down 1 up 10 41.399 - 13% - 56%
South Yorkshire 78% in 10 minutes same target Changed target 80% 0 changed target 41,550 7% -13%
West Midlands 10 minutes in urban areas and 15 minutes in rural areas same target same target 93% down 1 up 10 102,939 -19% -29%
West Yorkshire 15 minutes same target same target 95% 0 up 2 95.912 29% 14%
Metropolitan Police To arrive within 12 minutes 85% of the time same target same target 88% down 1 down 3 593,556 1% 65%
# indicates the requested information was not provided by the force.
* indicates that doubt was expressed about the force's arrangements for producing the requested information.