§ 29. Mr. Borrow
To ask the Secretary of State for Social Security if he will make a statement on progress so far with the ONE pilots. 
§ Angela Eagle
The ONE service began operating in four pilot areas on 28 June 1999, and in eight more areas on 29 November. The early signs from the pilots appear encouraging but it will, of course, take time to make a full assessment of the impact. When robust and reliable data are available we will, of course, make it public.