§ Mr. SwayneTo ask the Secretary of State for Health what qualitative studies he has commissioned regarding outcomes from calls to NHS Direct; and if he will make a statement. [93875]
§ Ms StuartThe Medical Research Unit of the University of Sheffield is undertaking an independent evaluation of NHS Direct. This evaluation will include a study of the outcomes from calls to NHS Direct. We expect the University of Sheffield's full and final report to be published early next year.
§ Mr. SwayneTo ask the Secretary of State for Health when the services of NHS Direct will be available in(a) Lymington, (b) New Milton and (c) Ringwood. [93869]
§ Ms StuartNHS Direct has been available in Lymington and New Milton since March 1999. The service will be available in Ringwood by the end of this year.