§ Ms Beverley Hughes
Non-domestic ratepayers must remain free to engage the services of anyone they wish. However, they should be aware that unscrupulous operators are active in this field and may not offer a fully professional service.
Members of the Royal Institution of Chartered Surveyors (RICS), the Incorporated Society of Valuers and Auctioneers (ISVA) and the Institute of Revenues Rating and Valuation (IRRV), are regulated by rules of professional conduct designed to protect the public from misconduct, and are required to hold adequate professional indemnity insurance.140W
Before employing a rating adviser who is not a member of one of these bodies, ratepayers should satisfy themselves that he or she has the necessary knowledge and experience, as well as appropriate indemnity insurance.
My Department will be strongly reinforcing this message in the run up to the revaluation. It will be included in the information that we intend should be sent to all ratepayers early next year.