HC Deb 02 November 1999 vol 337 cc151-2W
Mr. Spring

To ask the Secretary of State for Culture, Media and Sport when he expects the Hotel Charges Group to present its findings; and if its report will be made public. [95899]

Janet Anderson

The Tourism Consumer Group has been asked to concentrate initially on five issues: the clarity of information on hotel charges and prices in general; the clarity of charges for telephones in hotel bedrooms; the imposition of single person supplements, and the quality of accommodation for single occupants; how the industry handles customer complaints; and whether the Tourism (Sleeping Accommodation Price Display) Order 1977 now requires updating.

I expect the Group to make recommendations on these subjects in good time for the inaugural Tourism Summit next year. Its recommendations will be made public.

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