Targets Agency (Hansard, 21 May 1999)

§ Ms Perham
To ask the Secretary of State for Defence what key targets have been set for the Naval Manning Agency for the financial year 1999–2000. [85301]
461W

§ Mr. Doug Henderson
Key Targets have been set for the Chief Executive of the Naval Manning Agency for the financial year 1999–2000. The targets build upon progress made by the Agency since it formed on 1 July 1996 and are as follows:
Key Target 1
a. The percentage of filled Officer billets to be 94 per cent. greater.
b. The percentage of filled rating billets to be 90 per cent. or greater.
c. The percentage of filled other rank billets to be 88 per cent. or greater.
Key Target 2
The variation of Strength to Requirement to be between zero and minus 2 per cent.
Key Target 3
a. The percentage of Officers receiving the required Notice of Change to be 60 per cent. or greater.
b. The percentage of ratings receiving the required Notice Change to be 98 per cent. or greater.
c. The number of occurrences where Minimum Time Ashore criteria are met to be 99 per cent. or greater.
Key Target 4
a. To achieve a 5 per cent. reduction in NMA manpower overheads.
b. To carry out 2 Benchmarking Exercises.
c. To achieve a Customer Confidence Score of 60.
Key Target 5
a. Production of Annual Accrual Accounts to be completed by April 2000.
b. To operate the NMA within its 1999–2000 Net Cash Allocation for Operating Activities (at 1998–99 prices) of £10.883 million, a reduction of 3.1 per cent. after specific, additional in-year commitments have been discounted.

§ Mr. Olner
To ask the Secretary of State for Defence what key targets have been set for the Defence Clothing and Textiles Agency for the financial year 1999–2000. [85310]

§ Mr. Doug Henderson
The Chief Executive of the Defence Clothing and Textiles Agency has been set the following Key Targets for 1999–2000:
Key Target 1
To meet Customer requirements as set out in the DCTA Customer Supplier Agreements (CSAs) to deliver:
95 per cent. or more of products reaching Customers within specified supply chain processing times.
Product defect reports processed and responded to in less than 12 weeks.
A reduction in products not being accepted during the receipts process by 5 per cent.
84 per cent. or more of aggregated underlying availability of material.
Key Target 2
To achieve an average 3 per cent. improvement in Unit Cost of Output.
Key Target 3
To deliver Research and Development Projects To Time within Acceptable Quality Standards and within Budget, in accordance with the DCTA Core Research and Development Proposals 1999.
462W
Key Target 4
To deliver Elements of the Modular Field Catering System (MFCS) and CRUSADER 21 Projects on Time and within Budget.
Key Target 5
To achieve Stock Management Targets as defined in QMG's or Re-Provisioning Plan.

§ Ms Christine Russell
To ask the Secretary of State for Defence what key targets have been set for the Defence Postal and Courier Services Agency for financial year 1999–2000. [85312]

§ Mr. Doug Henderson
The Chief Executive of the Defence Postal and Courier Services Agency has been set the following Key Targets for 1999–2000:
Key Target 1
To meet the Customers' requirements as specified in Customer Supplier Agreements (CSAs) to deliver:
96.6 per cent. or more of aggregated deliveries of Official Mail of and BFPO Private Mail to be within CSA specified times.
98.5 per cent. or more of aggregated deliveries of Courier Mail to be within CSA specified times.
Key Target 2
To achieve an average 3 per cent. improvement in the Unit Cost of Output.

§ Mr. Edwards
To ask the Secretary of State for Defence what key targets have been set for the Medical Supplies Agency for the financial year 1999–2000. [85353]

§ Mr. Doug Henderson
Key Targets have been set for the Chief Executive of the MSA for financial year 1999–2000. The targets build on the progress already made by the Agency since it formed in March 1996 and are as follows:
Key Target 1–Composite Medical Material
To build, completely and to time and within budget, for all 3 Services, 95 per cent. of the programme for kits, outfits and packs, as defined in endorsed Equipment Tables and as directed by the Director Medical Programme & Plans (D Med P & P).
Key Target 2–The Operational Requirement
To meet 100 per cent. of the Service's requirements for stocked medical material and blood products for operations.
Key Target 3–The Exercise and Training Requirement
To meet 98 per cent. of the Services' requirements for stocked medical material and blood products for exercises and training.
Key Target 4–Response to Demands
To meet 85 per cent. of demands for Category B items (common used items with a unit cost of less than £100 and approved by D Med P&P) within MSA's charter standard (next day delivery of priority demands; 72 hours for routine); and 95 per cent. within one week.
Key Target 5–Stock Issued to Stock Held Ratio
To improve the ratio of stock issued to stock held from 1.72 to 1.75.