Immigration and Nationality Directorate: Complaints Audit Committee Report (Hansard, 9 June 1999)

HL Deb 09 June 1999 vol 601 c166WA 166WA

§ Lord Hughes of Woodside
asked Her Majesty's Government:
Whether they have received the annual report for 1998 of the Complaints Audit Committee of the Immigration and Nationality Directorate. [HL2857]

§ Lord Williams of Mostyn
A copy of the report has been placed in the Library. It is a useful and informative document and we are grateful to the committee for its comments and its recommendations which will all be followed up. The report also includes details of the broadening of the committee's terms of reference to encompass quality of service issues.