Mr. Alan WilliamsTo ask the Secretary of State for Social Security what is the average time for a substantive reply to be sent to hon. Members' correspondence; what 577W proportion takes more than (a) four weeks, (b) six weeks and (c) eight weeks; and what is his estimate of the number of letters received in a year from hon. Members. [92450]
§ Mr. DarlingI refer my right hon. Friend to my written answer to the hon. Member for West Chelmsford (Mr. Burns) on 12 July 1999,Official Report, column 62.