§ Lorna FitzsimonsTo ask the Secretary of State for the Home Department what plans he has to increase the extent to which civilian staff recruited to work on police switchboards and communications centres are conversant with police operations and information. [90310]
§ Mr. BoatengIt is entirely a matter for chief constables to decide the extent to which civilian staff should be deployed on police switchboards and communications centres and to determine what training they need to enable them to carry out their duties.