§ Mr. Don Foster
To ask the Secretary of State for Trade and Industry if he will list the title and purpose of each item of market and opinion research commissioned by or through his Department, its agencies and non-departmental public bodies since May 1997 stating in each case whether or not the results were published. 154W
§ Mr. Byers
[holding answer 5 July 1999]: The following table shows all surveys conducted by the DTI and its agencies since 1 May 1997 which involve an element of public opinion research, and which are subject to survey control. No information is held centrally on market and opinion research commissioned by non-departmental public bodies. The table indicates, where possible, those surveys whose results have been published.
DTI surveys involving an element of opinion gathering since 1 May 1997 (as at July 1999) Purpose Published DTI regular surveys conducted since 1 May 1997 Workplace Employee Relations Survey Assess state of the industry 1— National Weights and Measures Customer Survey Customer satisfaction No Patent Office Customer Survey Citizen's charter Yes Export Market Information Centre User Satisfaction Questionnaire Customer satisfaction No Quality Management System for Export Services Customer satisfaction Yes Radiocommunications Agency Customer Survey Citizen's charter Yes Business Links Baseline Tracking Study Programme evaluation Yes Biotechnology Means Business Evaluation Programme evaluation No Design Council Evaluation and Tracking Study Programme evaluation No Companies House Customer Satisfaction Survey Customer satisfaction Yes 3rd Survey of Industrial Tribunals Programme evaluation 1— Quality Management System: Market Directorates Customer satisfaction Yes Subtotal Regular Surveys: 12 DTI ad-hoc surveys conducted since 1 May 1997 Survey of UKAEA Contractors Programme evaluation No Insolvency Service User Survey Customer satisfaction Yes Environmental Technology Best Practice Programme Programme evaluation 2— Evaluation of Regional Supply Network Programme evaluation Yes Support for Overseas Trade Fairs and Seminars Programme evaluation Yes Business Link Advertising Campaign Evaluation (Benchmark) Advertising campaign evaluation No Business Link Advertising Campaign Evaluation (Follow-up) Advertising campaign evaluation No Future Market for Photovoltaic Building Products Assess state of industry Yes BNSC Customer Survey Customer satisfaction Yes Evaluation of Design of High Speed Machinery Programme Programme evaluation Yes Evaluation of Export Market Research Scheme Programme evaluation No Evaluation of RETEX Initiative Programme evaluation 3— Evaluation of KONVER Initiative Programme evaluation 3— Evaluation of Industry '96 Follow-up Programme evaluation Yes Mid-term Review of Applications Demonstration Programme Programme evaluation 3— Review of European Supported Networks Programme evaluation No Evaluation of Regional Selective Assistance '89–'93 Programme evaluation 3— Engineering Automotive and Metals Directorate Client Survey Customer satisfaction No Business Links Value for Money Evaluation Programme evaluation Yes DTI/Foundry 2000 Survey Assess state of industry 1— Evaluation of Small Firms Loan Guarantee Scheme Programme evaluation Yes Review of the Internet Watch Foundation Programme evaluation Yes
DTI surveys involving an element of opinion gathering since 1 May 1997 (as at July 1999) Purpose Published Materials Measurement Evaluation Survey Programme evalution Yes Working Time Regulations Evaluation Programme evaluation No Survey of New and Renewable Energy Programme Participants Programme evaluation 4— Evaluation of OSO Support for Innovation Programme Programme evaluation 1— Bankruptcy Register User Survey Customer satisfaction No UK Business Potential for Virtual Reality Assess state of industry Yes Interim Evaluation of DTI's Biotechnology Means Business Programme evaluation No Joining Forces Evaluation Programme evaluation 1— Management Best Practice Customer Survey Customer satisfaction No Government Office Eastern Region Client Survey Customer satisfaction 1— Business Link Pre/Post Advertising Survey Advertising campaign evaluation No Sector Sponsorship Evaluation Programme evaluation 1— National Minimum Wage Quantitative Research Advertising campaign evaluation No Evaluation of Inward Missions Programme evaluation 1— Evaluation of Biotechnology SME Initiatives Programme evaluation No Study of the Impact of EU Framework Programmes Programme evaluation 1— DTI Overseas Trade Services Language Study 1999 Programme evaluation Yes Subtotal ad hock surveys: 39 DTI surveys to households and individuals conducted since 1 May 1997 Consumer Product Recalls Customer attitudes 4— Insolvency Service Communications Review Customer awareness No Surveys of users and non-users of the Internet Customer awareness Yes Subtotal surveys to households and individuals: 3 Grand Total of surveys: 54 1 To be published. 2 The Environment Technology Best Practice Survey is a series of Surveys given blanket approval in 1994 which is still in progress. The results of some individual surveys have been published, but in most cases they are not. 3 Information not available. 4 Yet to be decided whether results will be published.