§ Mr. WillettsTo ask the Secretary of State for Social Security if he will list the matters within his Department's responsibility in respect of which it has had to pay out compensation to members of the public since May 1997. [89708]
§ Mr. TimmsCompensation has been paid to members of the public on a number of areas since 1997. A great many of these payments stem from problems that arose before May 1997, including the NIRS2 computer system.
§ Mr. WillettsTo ask the Secretary of State for Social Security how much compensation has been paid to people who have been underpaid benefits as a result of the NIRS2 computer breakdown. [89709]
§ Mr. TimmsThe amount of compensation, under the normal Departmental Special Payment rules, which has been paid to people who have been underpaid benefits as a result of the NIRS2 computer problems is £12,891.13. These figures are up to the end of May 1999. Further compensation has been made to customers who suffered inconvenience as a result of NIRS2 delays. However, not all of these people have been underpaid benefit.