§ Mr. HopkinsTo ask the Attorney-General what key performance targets he has set for the Treasury Solicitor's Department in 1998–99. [41580]
The Attorney-GeneralIn 1998–99 the performance of the Treasury Solicitor's Department will be measured against the following targets:
Performance Target Financial 1. Annual efficiency savings in real terms 2.5% 2. To recover the full operating costs for chargeable services of the Agency 100% 3. To achieve an improvement of 25% on 1997–98 level of income recovery from clients within 30 days of their receipt of a validated invoice 75% Legal services 4. To maintain a level of client satisfaction of—(advisory) 95–100% 5. Reduction in average unit cost per chargeable hour in real terms (litigation) 2.5% 6. Minimum average number of chargeable hours recorded per full time caseholder per year (litigation) 1,150 7. Reduction in average unit cost per case in real terms—(bona vacantia) 2.5%