§ 18. Liz Blackman
To ask the Chancellor of the Duchy of Lancaster how he intends to use new technology to improve access to Government. 432W
§ Dr. David Clark
Our Better Government programme recognises the need to regenerate public services and to deliver government services in an entirely new way.
It will:enable people to use services when and where it is convenient to them, and get near instantaneous responses in many cases;provide easy to use public access terminals in places such as post offices, libraries, and shopping centres at the electronic one-stop-shops; andreplace form filling with helpful dialogues.