HC Deb 06 May 1998 vol 311 cc431-2W
18. Liz Blackman

To ask the Chancellor of the Duchy of Lancaster how he intends to use new technology to improve access to Government. [39808]

Dr. David Clark

Our Better Government programme recognises the need to regenerate public services and to deliver government services in an entirely new way.

It will:

enable people to use services when and where it is convenient to them, and get near instantaneous responses in many cases;provide easy to use public access terminals in places such as post offices, libraries, and shopping centres at the electronic one-stop-shops; andreplace form filling with helpful dialogues.