HL Deb 05 May 1998 vol 589 cc50-1WA
Lord Graham of Edmonton

asked Her Majesty's Government:

What performance targets they have set the Central Science Laboratory for 1998–99. [HL1694]

Lord Donoughue

The Government have set the Central Science Laboratory the following performance targets for 1998–99:

Efficiency

1 per cent. improvement in utilisation of productive time.

Delivery of Science

At least 90 per cent. of work completed to time and within budget;

Achieve a mean score of 3.5 on a scale of 0 to 5 for the assessment of customer satisfaction using the established methodology;

Proportion of project milestones achieved to be at or greater than 82 per cent. (MAFF commissioned projects).

Financial

100 per cent. recovery of full costs after allowing for relocation costs;

To operate within the net cost allocation as agreed by the MAFF Management Board.