§ Liz BlackmanTo ask the Secretary of State for the Environment, Transport and the Regions what performance targets have been set for the Ordnance Survey Department and Executive Agency in the year 1998–99. [37059]
§ Mr. RaynsfordThe following performance targets have been set for Ordnance Survey in 1998–99:
- 1. To recover at least 90% of the costs incurred by the Agency.
- 2. To ensure that, by 31 March 1999, 98% of existing major detail is surveyed and available to customers in the National Topographic Database at any one time. The target will increase to 99% by the year 2002.
- 3. In order to provide a quality service to customers, to dispatch products in response to orders as follows:
- 95% of all Land-Line digital map units within 5 working days; and
- 92% of small scale products within 5 working days.
- 4. To increase by 5% the annual revenue earned per member of staff employed.
These targets, some of which are being incrementally increased, are closely associated with the Corporate Aims of Ordnance Survey and demonstrate the Agency's continuing commitment to customers and to improved value for money for all its stakeholders.