HC Deb 09 March 1998 vol 308 c71W
Mrs. Gillan

To ask the President of the Board of Trade how many calls have been received by the Action 2000 hotline. [32487]

Mrs. Roche

[holding answer 3 March 1998]: From 22 January 1998, when Action 2000 hotline was first opened, to the end of February 1998, it has received approximately 3,600 calls.

Mr. Redwood

To ask the President of the Board of Trade which new books, periodicals and consultancies she has added to the lists supplied by the Millennium Bug Hotline in the last months. [32684]

Mrs. Beckett

[holding answer 3 March 1998]: Action 2000 are responsible for the lists of books, periodicals and consultancies. I understand from them that these lists are next due to be updated at the end of March.

Mr. Redwood

To ask the President of the Board of Trade how many inquiries can be answered at the same time for people ringing the Millennium Bug Hotline. [32685]

Mrs. Beckett

[holding answer 3 March 1998]: I understand from Action 2000 that there are six people manning the hotline on a regular basis. Should demand require, another three are trained and can be called in at short notice. So far demand has not required more than this nine and a call queuing system is available to manage any temporary overflow.