§ Mr. QuinnTo ask the Chancellor of the Duchy of Lancaster what targets he has set the Government Car and Despatch Agency for 1998–99. [46356]
§ Mr. KilfoyleI have set the agency the following targets:
Financial
to break-even on an accruals basis;
to maintain sales turnover at 1997–98 outturn;
to maintain expenditure and receipts within Voted provision;
Efficiency
to improve the gross contribution as a percentage of sales revenue by 2 per cent;
to increase the income per round of labour cost to £2.00;
Quality
to review the existing customer satisfaction survey, and establish a benchmark for future performance;
Environmental
to achieve an annual average of 26 miles per gallon for the GCS and IDS fleets.