HC Deb 27 July 1998 vol 317 cc80-1W
Mr. Sanders

To ask the Minister of Agriculture, Fisheries and Food what is his Department's average response time to correspondence from members of the public; and how such response times are monitored. [48635]

Mr. Morley

I refer the hon. Member to the reply given to him by my hon. Friend the Parliamentary Secretary, Office of Public Service on 14 July 1998,Official Report, column 159. The Ministry and its agencies monitor all relevant correspondence from the public, but keep records only of the number of letters received and whether they were answered within published targets. Information on average response times is therefore not available.