§ Mr. Ian BruceTo ask the Chancellor of the Exchequer how long on average it takes his Department to answer letters from hon. Members; what target date his Department sets; what percentage receive replies within the target date; and what assessment he has made of how long it takes to deliver a letter after it has been typed. [27028]
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§ Mr. Gordon BrownThe Department has an 18 working day deadline for answering correspondence. The percentage receiving replies within the target date is reported annually to Cabinet Office. Figures for average time taken to answer letters are not recorded. No assessment has been made of how long it takes to deliver a letter after it has been typed.