§ Mr. DonohoeTo ask the Secretary of State for Northern Ireland how much his Department and its executive agencies have spent drafting, publishing and circulating each of their customer charters and customer standard documents; and how many copies of each document have been issued. [19382]
§ Sir John WheelerSeven charters and 25 charter standard statements have been published by Government Departments and agencies in Northern Ireland. The table gives details of the cost of publication and circulation of the charters and charter statements and the number issued in each case. Individual public service organisations are responsible for producing and distributing their own charters for those who use their services. The table shows costs of production and distribution in so far as they are available centrally.
The drafting of charters and charter standard statements is generally carried out as an integral part of the work of the services concerned and therefore the cost of drafting is not available.
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Northern Ireland charters and charter standard statements Charter/charter standard statement Costs of publication and circulation(£) Number of copies issued Charters Northern Ireland Citizen's Charter 34,200 3,500 Department of Agriculture for Northern Ireland: "Our Service Standards" 22,776 34,000 Parents Charter 114,000 347,000 Further Education 29,500 31,000 Patients and Clients Charter 87,110 18,000 Social Security Agency 6,885 16,000 Child Support Agency 4,135 3,700 Charter statement Northern Ireland Citizen's Charter Unit 1,161 11.000 Rivers Agency 3,300 1,100 Training and Employment Agency 43,968 60,000 Redundancy Service 2,800 13,000 Trading Standards Branch 3,838 1,370 Industrial Research and Technology Unit 3,200 200 Government Purchasing Agency 1,933 9,500 Valuation and Lands Agency 1,485 4,000 Statistics and Research Agency 2,220 410 Community Services 36,132 100,000 Maternity Services 14,041 100,000 Driver and Vehicle Licensing (NI) 2,930 2,750 Public Record Office (NI) 875 630 Planning Service 8,000 1,500 Rate Collection Agency 4,443 4,700 Construction Service 1,130 1,400
Northern Ireland charters and charter standard statements Charter/charter standard statement Costs of publication and circulation(£) Number of copies issued Roads Service 7,543 7,800 Water Service 8,440 7,000 Land Registry of Northern Ireland 8,000 1,500 Environmental and Heritage Service 10,000 6,800 Belfast Action Teams 8,245 5,000 Driver and Vehicle Testing Agency 1,800 5,000 Northern Ireland Prison Service 4,810 8,500 Prison Visitors 8,500 Compensation Agency 2,000 1,400