HC Deb 28 July 1997 vol 299 c102W
27. Mr. Blizzard

To ask the Secretary of State for Social Security if she will make a statement on the Government's plans for improving services to claimants. [9055]

Mr. Keith Bradley

We want to modernise the social security system we have inherited to improve services to claimants. We want a system that is speedy, fair and efficient. The Social Security Bill laid before the House on 9 July has measures that will enable us improve the service provided to those claiming benefits.

38. Mr. Rooney

To ask the Secretary of State for Social Security what plans she has for improving services to those making social security appeals. [9066]

Mr. Bradley

I refer my hon. Friend to the oral answer I gave earlier today to our hon. Friend the Member for St. Helens, North (Mr. Watts).