HC Deb 01 November 1996 vol 284 c305W
Mrs. Dunwoody

To ask the Secretary of State for Transport if staff at the national train inquiry bureau access to a computer database of national rail fares. [1520]

Mr. Watts

All staff working in rail telephone inquiry bureaux have access to the "National Railway Fares Manual", prepared by Rail Settlement Plan Ltd. which lists the fares charged by train operators. The majority of telephone inquiry bureau staff have access to this information through on-line computer systems.