§ Mr. Nicholls
To ask the Secretary of State for Defence what key targets have been set for the Defence Postal and Courier Services Agency in 1996–97. 433W
§ Mr. Soames
The chief executive of the Defence Postal and Courier Services Agency has been set the following key targets for 1996–97:
- (a) Under "Competing for Quality", expose £2 million of agency business to competition by 31 March 1998.
- (b) Under the private fiance initiative, pursue the automation fo FPO counters worldwide with Post Office Counters Ltd., ICL. IBM and the Benefits Agency, by 31 March 2001.
- (c) Implement the triennial review recommendations by 31 March 1999.
- (d) Identify the ratio of overheads to outputs (year 1) and establish savings targets (year 2) and achieve targets (year 3), by 31 March 1999.
- (e) Achieve the quality mark BS EN ISO 9002 for the Defence Courier Service by 31 March 1997.
- (f) Achieve "Investors in People" standard for DPCSA by December 1996.
- (g) Update military core capability to respond to the armed forces requirements for peace, international tension and war, ratify and implement the force requirement table by 31 March 1998.
- (h) Rationalise funding, technical responsibility and reorganisation of PCS assets currently operating under other TLBs after the triennial review by 31 March 1998.
- (j) Benchmark unit costs of output with the Post Office over a three-year period ending 31 March 1999.