HC Deb 17 October 1995 vol 264 c213W
Mr. Mans

To ask the Secretary of State for Northern Ireland what performance targets have been set for the Valuation and Lands Agency in 1995–96. [37874]

Sir John Wheeler

For 1995–96 the following key performance targets have been set for the agency:

  1. (1) To complete 39,000 rating cases, equivalent to 21,000 work units.
  2. (2) To complete 23,700 client service cases, equivalent to 20,700 work units.
  3. (3) To have met by 31 March 1996 all 1995–96 non-domestic revaluation project milestones as specified in the business plan.
  4. (4) To produce an action plan to implement the recommendations of the efficiency scrutiny on Government-owned land and establish a central advisory unit within VLA.
  5. (5) To achieve a productivity for case working valuers of 316 work units.
  6. (6) To achieve at least a 2.5 per cent. efficiency saving on the 1994–95 allocation in real terms.
  7. (7) To reduce the unit cost of casework by 3.5 per cent. in real terms.
  8. (8) To issue 93 per cent. of certificates for rating cases subject to backdating within 12 months of the events giving rise to revisions of the valuation list.
  9. (9) To achieve a standard in rating valuations such that 88 per cent. of those determined on appeal are within (plus) + or (minus)—10 per cent. of the initial assessment.
  10. (10) To complete 84 per cent. of rating appeals within 6 months of receipt.
  11. (11) To complete 93 per cent. of a representative sample of client services casework within agreed time limits.

Full details are sent out in the agency's corporate and business plans, copies of which have been placed in the Library of the House.