HC Deb 06 March 1995 vol 256 cc42-3W
Mr. Lewis

To ask the Secretary of State for Health when she intends to act upon the final report of the NHS Complaints Review Committee, submitted in May 1994 entitled, "Being Heard".

Mr. Malone

We welcomed the publication of "Being Heard", the report of the National Health Service Complaints Review Committee, and support its central recommendation for a simpler, speedier NHS complaints system. Over 600 responses were received to the consultation on the report, raising some complex issues. We are carefully considering our response to the report in the light of this and will make an announcement as soon as our present considerations are complete.