§ Mr. DuncanTo ask the Secretary of State for Defence what key targets have been set for the Defence Animal Centre in 1995–96. [29065]
§ Mr. SoamesThe key targets for the Defence Animal Centre in 1995–96 are as follows.
- 1. Review and where necessary establish service level agreements (SLA), or the appropriate equivalent, with customers.
- 2. Meet at least 95 per cent. of SLA targets.
- 3. Implement an interim output costing system.
- 4. Reduce the net full cost, as shown in the accruals account, by 2.5 per cent.
- 6. Through the MOD competing for quality programme, identify and realise the full value for money potential in the DAC.