§ 21. Mr. Milburn
To ask the Secretary of State for Social Security if he will make a statement about his Department's use of management consultants.
§ Mr. Scott
Management consultancy firms have mainly been used by the Department to assist with the development and maintenance of the major computer systems introduced to support the Department's business. These systems play a major part in enabling the Department and its agencies to deliver an efficient and professional service.353W
The introduction of these systems together with the use of consultants in other business areas has improved the quality of services provided throughout the Department.