Record Office (Hansard, 30 March 1994)

HC Deb 30 March 1994 vol 240 c829W 829W

§ Mr. Raymond S. Robertson
To ask the Secretary of State for Scotland if he will make a statement about the targets he expects the Scottish Record Office to achieve in 1994–95.

§ Mr. Lang
I have set the Scottish Record Office the following key targets for 1994–95:

to reduce the unit cost of preserving and making available the records of Scotland by 7 per cent. (omitting the start up costs of the new repository building);

to increase the number of catalogue entries available for public scrutiny on the electronic system from 116,000 in 1993–94 to 119,000;

to maintain the standards of reader services;

material in some building produced for readers in 30 minutes or less in 90 per cent of cases;

90 per cent. of photocopying for legal customers produced in 24 hours;

95 per cent. of correspondence dealt with in 10 days;

while absorbing an expected 2 per cent. increase in demand; and

to complete and occupy the new repository building within budget by 31 March 1995.