§ Mr. MandelsonTo ask the Chancellor of the Exchequer how many counter callers and telephone queries the Inland Revenue has had in the period January and February in 1992, 1993 and 1994.
§ Mr. DorrellThe information is in the table. The figures relate only to tax offices and there is no available data for specialist or collection offices.
Counter callers Telephone callers mid December-mid January 1992 219,889 1,224,936 mid January-mid February 1992 493,927 2,521,731 mid December-mid January 1993 270,589 1,891,875 mid January-mid February 1993 380,439 2,212,201 mid December-mid January 1994 235,969 1,857,123 mid January-mid February 1994 343,349 2,579,192 There has been an increase in the aggregate number of counter and telephone callers in the reporting period to mid-February this year, compared with the previous month, but this follows the pattern in previous years, as the table shows.