§ 43. Mr. Nigel EvansTo ask the Chancellor of the Duchy of Lancaster what system is used by his Department to judge whether the standards set by individual charters can be tightened.
§ Mr. David DavisUnder the citizens charter, public services are required to publish their standards and their performance against these standards. As standards are met, so they are being raised.
My right hon. Friend regularly reviews progress in raising standards of service across the whole public sector.