§ Mr. McMasterTo ask the Secretary of State for Social Security if he will make it his policy to receive and respond formally to letters from right hon. and hon. Members 365W marked for his personal attention; if he will make it his policy to ensure that letters to him are not referred to the chief executives of executive agencies; and if he will make a statement.
§ Mr. BurtNext steps agency chief executives are asked to reply on operational matters of their agencies and on subjects for which they have delegated responsibility, as set out in the agency's framework document. Before letters are transferred to chief executives they are always seen by Ministers to decide whether or not a ministerial response is appropriate.