§ Mr. BayleyTo ask the Secretary of State for Employment (1) what proportion of letters received by the Redundancy Payments Service from members of the public in 1993 had a reply within five working days;
(2) what proportion of claims received by the Redundancy Payments Service in 1993 were paid within 14 weeks.
§ Mr. Michael Forsyth99.9 per cent. of letters received by the Redundancy Payments Services in 1993 were replied to within five days, and 90 per cent. of claims were paid within 14 weeks.