§ Mr. Mackinlay
To ask the Secretary of State for Education if he will discuss with the Student Loan Company and the Committee of Vice Chancellors, means of improving the application procedure and facilities, and the subsequent processing of students' applications for loans.
§ Mr. Boswell
I have periodic discussions with the Student Loans Company. The company also has periodic liaison meetings with representatives of the higher education institutions. The company is planning to introduce an improved application procedure for existing borrowers in the academic year 1994–95. The company aims to pay loans within 21 days of receipt of a completed application form.