§ Mr. David AtkinsonTo ask the Secretary of State for Health what plans she has to extend the Hospital Complaints Procedure Act 1988 to the private sector; and if she will make a statement.
§ Mr. SackvilleNone.
The patients charter established the right of patients to have any complaint about national health service services—whoever provides them—investigated and to receive a full and prompt written reply from the chief executive or general manager.