HC Deb 05 July 1993 vol 228 cc33-4W
Mr. Callaghan

To ask the President of the Board of Trade what representations he has received about the quality of the postal services.

Mr. McLoughlin

My Department regularly receives representations about a range of postal issues, including quality of service. Royal Mail continues to make significant improvements in this area. Nationally, in 1992–93, 91.9 per cent. of first-class mail was delivered the next working day and 98.4 per cent. of second-class mail was delivered within three days.

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