§ Ms. RuddockTo ask the Secretary of State for the Home Department what proportion of prisoners' requests or complaints referred to governors are answered within seven days.
§ Mr. Peter LloydThe figure requested is not readily available and I will write to the hon. Member.
§ Ms. RuddockTo ask the Secretary of State for the Home Department what proportion of prisoners' requests or complaints referred to area managers are answered within six weeks(a) in total and (b) in each prison service area.
§ Mr. Peter LloydDuring the period April to September 1992, 69 per cent. of area managers' answers to prisoners' requests or complaints were sent within six weeks. For individual areas the figures were:352W
Area Percentage Central 73 Chilterns 57 East Anglia 74 East Midlands 76 Kent 81 London North 72 London South 39 Mercia 76 North East 92 North West 48 South Coast 82 Trans-Pennine 63 Wales/West 78 Wessex 81 Yorkshire 90