§ Mr. David PorterTo ask the Secretary of State for Social Security if he will institute an inquiry into the handling of the mobility allowance application from Mrs. Pauline Bettinson, Lynton gardens, Lowestoft by the Benefits Agency, including delays by the agency in answering letters from the hon. Member for Waveney, the procedures for handling the claim and the request for compensation for the inconvenience caused by delays in processing of the claim.
§ Miss WiddecombeFollowing Mrs. Bettinson's successful appeal to the medical appeals tribunal, full arrears of mobility allowance were sent to her on 23 April 1992. I understand from Mr. Michael Bichard, the chief executive of the Benefits Agency, that he wrote to my hon. Friend on 15 May 1992. He has arranged for the full circumstances of Mrs. Bettinson's claim to be investigated and will write further to my hon. Friend as soon as this has been completed.