§ Mr. WhittingdaleTo ask the Minister of Agriculture, Fisheries and Food what performance targets he has set for the Central Veterinary Laboratory in 1992–93; and if he will make a statement.
§ Mr. GummerThe Chief Executive of the Central Veterinary Laboratory has submitted his proposals to me and I have agreed that the laboratory should be set the following strategic performance target for 1992–93. 497W
- financial performance: full cost recovery for all CVL services;
- efficiency: an overall efficiency gain of 2.5 per cent. and a reduction of 4 per cent. in representative unit costs;
- service delivery: 95 per cent. of service work completed on time and 80 per cent. of R & D milestones;
- service quality: completion of a comprehensive customer survey and achievement of a satisfactory report from a visiting group on an agreed area of the laboratory's work.
These are demanding targets which challenge the laboratory to build on its achievements to date. I commend the chief executive and his staff for the improvements they have already made and wish them well in their endeavours in 1992–93.